You may exchange items and apply your credit to future purchases.
We know that ordering online can be hard since you cant touch the items or try them on and because of that, we try our best to make your exchange easy. However, there are guidelines that must be followed.
- Any goodies you purchased must be returned within 14 days of shipping and all items are only eligible for store credit.
- Returned items must be unworn & unwashed with tags attached.
- Anything purchased on sale or at a discounted price is a FINAL SALE and is not eligible for return,
All returned items are for STORE CREDIT ONLY, Tevvel does not offer CASH REFUNDS. Items must be received within 14 business days of receiving the order to get a store credit. All exchanges must be authorized via email before shipping back. Anything after that will not be accepted and you will be responsible for shipping costs to get it back to you.
We suggest that you send items back using USPS, UPS or FedEX along with a tracking number. We are not responsible for items that are lost while in-transit to us
Once we receive your items they will be processed within 1-3 business days at which time you will be issued a store credit for the price of the item and any applicable taxes. Shipping charges are non-refundable.
*Please inspect your order immediately upon receipt. If you believe you have received DEFECTIVE merchandise you must contact us within 3 days of receipt at shop@Tevvel.style No exceptions.Thank you,Tevvel